All details for registration are to be completed on one registration form per person.


Your direct contact details (especially your email address) are required for forwarding webinar material, updates or certificates - ensure this is provided where an AGENCY or PRACTICE MANAGER arranges your  registration.


Confirmation - The webinar information along with your tax deductible receipt in the name of the payee will be emailed to you within five business days of registration.


Errors in the details provided to us in your registration form - if we are notified of this error after the webinar this will incur a $55 fee for a new Certificate of Attendance.


Credit card surcharge - 3% surcharge for Paypal, Visa or Mastercard, 5% surcharge for Amex.


Cheques, bank drafts and money orders are NOT accepted.


Requests for lost or additional copies of receipts or Certificates of Attendance incur $55 fee.


Transfer to a substitute attendee in full is accepted, incurring $55 fee. Shared/split attendance is not accepted.


DISCLAIMER - we accept no responsibility in the unlikely event that circumstances beyond our control result in the cancellation of part or all of the webinar series and we reserve the right to make any changes to any webinar without notice.


In the event a webinar needs to be cancelled a full refund will be made of the webinar registration fee. We will not be responsible for any other cost.


We reserve the right, at our sole discretion, to decline entry to webinar to anyone who may have registered, and/or to discontinue attendance to anyone who may have registered. A full refund less a $110 cancellation fee will be remitted to the  refused registrant in the month prior to commencement. After this period no refund of fees will occur.


All dates subject to 6pm AEST for postmarked date and electronically received registrations.


Expiry dates and times - no negotiation for any reason so as to be fair to all delegates.




A substitute may attend in your place if written notification is received by email more than three days prior to the webinar - Fee $55 for change of webinar setup and certificate.


Transfer to another webinar series at a later date will be accepted if one is available - this will incur a Fee of $55.


Full cancellation must be made in writing by email one week prior to the webinar, incurring $55 fee. No refunds within one week of the webinar, however places are transferable.


NO SPECIAL EXCEPTIONS on fees or policies are possible in any circumstance in fairness to all.


Registration Includes


Webinar viewing and pdf files of any relevant reading or presentation material.


Attendance certificate.