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All details for registration are to be completed on one registration form per person.

 

Your direct contact details (especially your email address) are required for forwarding Online Training log-in details, updates or certificates etc. - ensure this is provided where an AGENCY or PRACTICE MANAGER arranges your registration.

 

Confirmation - The online training information and your tax-deductible receipt in the payee's name will be emailed to you within five business days of registration.

 

Errors in the details provided to us in your registration form - if we are notified of this error after the online training has been commenced, this will incur a $55 fee for a new Certificate of Attendance.

 

Credit card surcharge - 3% surcharge for Paypal, Visa or Mastercard, 5% surcharge for Amex.

 

Cheques, bank drafts and money orders are NOT accepted.

 

Requests for lost or additional copies of receipts or Certificates of Attendance incur a $55 fee.

 

A complete transfer to a substitute attendee is accepted, incurring a $55 fee. Shared/split attendance is not taken.

 

DISCLAIMER - we accept no responsibility in the unlikely event that circumstances beyond our control cancel part or all of the Online Training. We reserve the right to change any training material without notice.

 

If the Online Training needs to be cancelled, the webinar registration fee will be refunded. We will not be responsible for any other cost.

 

At our sole discretion, we reserve the right to decline entry to Online Training to anyone who may have registered, and/or to discontinue attendance to anyone who may have written. A full refund of less than a $110 cancellation fee will be remitted to the refused registrant the month before the commencement of the Online Training. After this period, no refund of fees will occur.

 

All dates are subject to 6 pm AEST for postmarked dates and electronically received registrations.

 

Expiry dates and times - no negotiation to be fair to all delegates.

 

Cancellations

 

A substitute may attend in your place if written notification is received by email before the commencement of the Online Training. A Fee of $55 is incurred for the change of Online Training setup and certificate.

 

Complete cancellation must be made in writing by email before the commencement of the Online Training, incurring a $55 fee. No refunds are available after the Online Training has commenced.

 

NO EXCEPTIONS on fees or policies are possible in any circumstance in fairness to all.

 

Registration Includes

 

- Access to all Online Training

 

- Attendance certificate.